Contact Kahal
One inbox, answered by the person who builds the product.
Fastest route: email support@mykahal.com. It reaches a person, not a ticket queue. Typical reply is within one business day (Sunday–Thursday, Israel time, UTC+2/+3).
support@mykahal.com is the only address you need. It handles all of the following, so there is no wrong one to pick:
- Support — something is broken, confusing, or behaving differently than you expected. Include your organisation's subdomain and, if you have it, the time it happened.
- Sales and pre-purchase questions — which plan fits, whether Kahal can take payments in your country, whether a specific workflow is possible. Plans and prices are on the pricing page.
- Privacy and data requests — access, correction, deletion, or a data-processing question under GDPR or the Israeli Privacy Protection Law. See the Privacy Policy for what we hold and for how long.
- Accessibility — if any part of Kahal is unusable for you, this is a bug and it gets treated as one. Details on the Accessibility Statement.
- Security — if you believe you have found a vulnerability, write to the same address with “security” in the subject and we will reply before doing anything else.
- Press and partnerships — including payment providers and resellers.
Who you are writing to
Kahal is built and operated by AmihaiTech, the practice of Amihai Bouskila, a sole proprietorship registered in Israel. There is no call center; there is one developer who reads the inbox. That makes replies slower than a large vendor's on a weekend and considerably faster than one on a real bug. More about the company on the About page.
If you already have an account
Support requests move faster from inside the product: your organisation's admin area has the same contact form, and it carries your organisation and account details with it, so we do not have to ask which centre you are. If you are locked out entirely, email us instead — sign-in is by magic link, and we can look up why one is not arriving.
Send a message from here
Prefer a form? This opens the same one the footer uses. Everything goes to the same inbox.